SHIPPING

PLEASE NOTE COVID-19 MAY BE CAUSING SHIPPING DELAYS WITH OUR COURIERS. WE CANNOT BE HELD RESPONSIBLE FOR ANY DELAYS OR DISRUPTIONS.

Standard domestic shipping (within Australia) is estimated 1-5 business days. Express domestic shipping is estimated 1-3 business days. 

International Shipping is estimated 2-5 business days.

***PLEASE NOTE: We are unable to ship to PO Boxes. Please use a residential address when ordering from us. 

****PLEASE NOTE: Once your parcel is picked up and on board for delivery it is unfortunately OUT OF OUR CONTROL. We trust that our couriers will deliver your parcel safe and sound however please note that there is nothing we can do once a parcel has been picked up and left our HQ. 

 

RETURNS

We understand that sometimes purchases are not always right. Amelie Teje will provide you with a store credit valid for 3 years upon your items return.

We do not offer refunds for any purchase including ones made with Afterpay and / or Zippay unless the items received are faulty.

Returns must be requested within 14 days of receiving your item and returned to us within 21 days. Prior to sending back your return please email us at info@amelieteje.com.

Please return to the below address and include your name, email and order number and we will issue you with a store credit once we receive your return.

AMELIETEJE returns, 14 St Andrews Avenue, Surfers Paradise, 4217, QLD, Australia. 

***Returns or exchanges are not offered on sale items.

 

Thank you so much for your understanding and support. xx